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Kalyan Krishnamurthy, Flipkart CEO: Profile, Family, Wife and Wiki



In recent few years, India’s biggest ecommerce platform Flipkart is going through lots of organizational restructuring. Two years back, Sachin Bansal, a co-founder, was succeeded by another co-founder Binny Bansal as the CEO of Flipkart. In January, 2017, another restructuring has been done and Kalyan Krishnamurthy was assigned the role of Chief Executive Officer while Binny Bansal was given the responsibility of overseeing all group companies – Flipkart, Myntra and PhonePe.






Profile of Kalyan Krishnamurhty


Kalyan is regarded as a doyen of ecommerce business. He has deep understanding of day to day businesses in this sphere and many industry analysts believe that he is the best bet Flipkart has if it want to stop the stupendous rise of Amazon in the Indian market.


Kalyan Krishnamurthy has done MBA from University of Illinois and later got another MBA from Asian Institute of Management. He joined Procter and Gamble in the Supple Chain Finance section and started to get attention. eBay poached him from P&G and gave him many tough responsibilities. Kalyan had always justified the trust and responsibility given to him at eBay where he worked for around 6 years in various capacities.


Tiger Global Management, a reputed investment firm based out of New York hired him in 2011. Two years later, Tiger sent him to Flipkart at the position of Head – Category Design. And, now, he is the CEO of Flipkart.


Kalyan Krishnamurthy is considered as the key lieutenant of Lee Fixel – the Chief of Tiger Global, which is the largest shareholder of Flipkart. Lee Fixel is also called as the God Father of Flipkart as he always went a step ahead to keep this Bangaluru based ecommerce venture to alive. However, the mounting losses by Flipkart since last few years had become a matter of concern. Tiger Global can’t see its money getting wasted in such a huge market like India. Binny Bansal was increasingly being seen as a person who doesn’t have business acumen to take on a giant like Amazon. Tiger Global forced the management of Flipkart to accept its man as the CEO who should also be responsible for Profit and Loss of the organization. Being the largest shareholder, it was also not tough for them.



Salary of Kalyan Krishnamurthy


The salary details of Kalyan Krishnamurthy as the CEO of Flipkart has not been made public. It is expected that he will get much more than what Binny Bansal was getting. Further, Tiger Global may force Flipkart to give him some shares.



Wife of Kalyan Krishnamurthy


Kalyan Krishnamurthy is married and living in Bengaluru with his two daughters and wife. The name of his wife is not available in the public domain.

READ ALSO: IIT JEE Rank of Sundar Pichai


Comments

  1. I don't think Flipkart can survive more than 2-3 years. Their strategies have never been and will never lead to making profits. The day smartphone market captured by rivals. They will be finished.

    A funny story of an incident:
    I was a geek, and do help others buying gazets. I was one of the few initial buyers of Flipkart, Who encouraged others to buy over online stores. One day I got a message that my order canceled automatically. I got an email regarding. your account is blocked for violation. You have multiple accounts. you are a retailer. I was in shock (how they said me a retailer) After a few twitter and phone calls. they say we can't do anything, It's an automatic system, which blocks such users automatically. So I asked her, ( Do you know what is Real-time Database, how instance works, How CMS links with the database). She said I don't know my department is to deal with complaints. and I can't resolve yours. I said thank you.

    As a web developer I knew some of the loopholes of Magento, so by some tricks, I restored my account, but after that day I stopped buying from Flipkart. Just because I can't trust them.

    Then I realized why these e-commerce players are facing losses.

    They think selling items on discount/loss by infusing capital from investors is the way to attract customers. And that was what gone wrong and still going wrong.

    Because any business runs on a relation, trust and support. Customers are not robots. And if you can't distinguish between genuine, loyal and fraud. then they are on the way to a trench.

    ReplyDelete
    Replies
    1. What a story dude. But you should have shared your plight and the security loop hole to Flipkart. They would have looked into rectifying. Perhaps they may have infused more Machine Learning and AI into their Analytics by now. But the saddest part would be if their Predictive Analytics couldn't detect your case.

      Let me in touch with some leadership of Flipkart and see how they technically missed your manipulation case. Don't worry I will reach out to their technology & legal team. Your vulnerability penetration skills may be of valuable help to them.

      Remember: Flipkart is an Indian Company and not a Chinese or an American.
      Let us support our own blood.

      Lastly professional CEO's like Krishnamurthy will bail out Flipkart (and already did) and IMHO please give up your hope of seeing Flipkart vanish without fat profits!!!!!

      Delete
    2. Flipkart, though is an Indian Company (and the biggest successful start-up that India has seen), it actually falls under MNC controlled category itself, since it is not owned by Indians. Just recent news was that Walmart completed its due diligence on Flipkart and gave it a green signal, to acquire 51-55% share in Flipkart. Even before this, if you had analysed the shareholding pattern of Flipkart, it had all foreign investors. So more than 70% of the shareholding currently (before Walmart acquires it) is held by foreign companies. Therefore, despite being a company registered in India, it does fall into a MNC controlled category.

      Your support to Flipkart because of its nationality is really very appreciable. But it still feels saddening that all of our profits are taken out of our country.

      Delete
  2. Flipcart will not only survive but take on the giant Amazon as well.

    ReplyDelete
  3. Anonymous8:39 AM

    I don't think Flipkart can do ethical business. Last week I ordered for a Lenovo Phab2. The price quoted was Rs.9999/- Color: Grey, 10 Days Replacement, Seller: IndiFlashMart. The subsequent details are given below as to what Flipkart says.

    Item has been shipped.Ekart Logistics - FMPP0102294286
    Tue, 8th Aug 8:31 pm Aluva Shipment has reached the hub nearest to you.
    Tue, 8th Aug 8:31 pm Aluva Out of delivery area (Pincode-Address mismatch)
    Mon, 7th Aug 1:34 pm Aluva Out of delivery area (Pincode-Address mismatch)
    Sun, 6th Aug 7:20 am Aluva Received at Aluva Hub
    Sun, 6th Aug 12:59 am Aluva Dispatched to Aluva Hub
    Sat, 5th Aug 9:33 am Cochin Received at Cochin Transport Centre
    Fri, 4th Aug 4:15 pm Cochin Dispatched to Cochin Transport Centre
    Fri, 4th Aug 6:58 am Bengaluru Received at MotherHub_BLR
    Fri, 4th Aug 12:16 am Bengaluru Dispatched to MotherHub_BLR
    Fri, 4th Aug 12:01 am Bengaluru Received at Hoskote Sort facility
    Fri, 4th Aug 12:01 am Bengaluru Shipment in-scanned at Hoskote Sort facility
    Fri, 4th Aug 12:01 am Bengaluru Dispatched to Hoskote Sort facility

    This was a big lie. Today when I contacted the customer care, they said that they cannot deliver this since there was a pin code mismatch. At the same time another product in my same order was delivered. I have ordered for a Lenovo Phab2, back cover and tempered glass (which cancelled after seeing the reviews. The money also have been sent back to my account). Now I have the back cover without the phone. The delivery boy also confirmed that the concerned order has not reached Cochin. You are creating fake invoices to prove that you are when you are not doing the job. Look into your operations or else this is going to doom in days to come.
    My question is how long can a company survive in the industry by cheating customers. Maybe for some time. Look at how Snapdeal or Infibeam is struggling to survive. I worked for 2 decades with GSK and had a nice time working with them because it was an ethical company. I have shares of the company too. But Flipkart has grown tremendously but just wait it will crumble down if you are not ethical. This is going to be an excellent case study for my students in the MBA class room as to how unethical companies can be. Comment on this CEO. You can reach me at jacobpulikoden@gmail. com

    ReplyDelete
  4. Nilesh Abichandani8:49 AM

    I am totally disappointed with Flipkart this time inspite being a loyal customer to it since years. Flipkart has no value for customer service. I had ordered a handset model OPPO F3 (Black 64GB) in exchange for my old handset OPPO F1 during big billion day sale. Order ID: OD110310829112252000. The delivery boy checked my present handset by removing the back cover and tempered glass which he said was totally fine. Then he handed over OPPO F3 (Black 64GB) to me and confirmed the delivery as well. I even asked him whether I should wipe out all the data of my previous handset, he said yes and I did that. After wiping out the data he again checked my handset which was not proper on his part once the data has been erased. Again he affirmed that the handset was proper. As I was about to leave with the new handset he passed on my previous handset to other delivery boy who again rechecked it and said there was a watermark on my screen which I had never seen in my handset. They rejected the delivery at once. That day itself I raised a complaint in Flipkart (IN1710031630055982064 attended by Mr.Lokesh Sharma) which is not yet resolved till day. I want my mobile to be replaced or get it repaired because the watermark was caused due to their negligence. Because of this non ethical service on your part I might not be a loyal customer to you anymore.
    I want my matter to be solved as soon as possible
    Comment on this CEO. You can reach me at nilu.abichandani@gmail. com.

    ReplyDelete
  5. I am totally disappointed with Flipkart this time inspite being a loyal customer to it since years. Flipkart has no value for customer service. I had ordered a handset model OPPO F3 (Black 64GB) in exchange for my old handset OPPO F1 during big billion day sale. Order ID: OD110310829112252000. The delivery boy checked my present handset by removing the back cover and tempered glass which he said was totally fine. Then he handed over OPPO F3 (Black 64GB) to me and confirmed the delivery as well. I even asked him whether I should wipe out all the data of my previous handset, he said yes and I did that. After wiping out the data he again checked my handset which was not proper on his part once the data has been erased. Again he affirmed that the handset was proper. As I was about to leave with the new handset he passed on my previous handset to other delivery boy who again rechecked it and said there was a watermark on my screen which I had never seen in my handset. They rejected the delivery at once. That day itself I raised a complaint in Flipkart (IN1710031630055982064 attended by Mr.Lokesh Sharma) which is not yet resolved till day. I want my mobile to be replaced or get it repaired because the watermark was caused due to their negligence. Because of this non ethical service on your part I might not be a loyal customer to you anymore.
    I want my matter to be solved as soon as possible
    Comment on this CEO. You can reach me at nilu.abichandani@gmail. com.

    ReplyDelete
  6. VIVEK SINGH12:43 AM

    DOING FAKE WITH CUSTOMER A VERY BAD EXPERIENCE NONE OF THE TEAM HELPED FOR MY ISSUE .CHEATERS 6000 RUPEES FRAUD

    ReplyDelete
  7. Hello Mr. CEO,

    I am very disappointed by your delivery services.

    After placed the order, I have received a confirmation text from flip kart side, about the order delivery confirmation.

    I have received only box not received my actual product.

    What I do of this box??

    I contacted to Flip kart customer care, escalation department or grievance and complaint him regarding the fucking service, what Flip kart has done with me.

    After some time, I have received call from your escalation department and they want some document for the verification, which I have already shared with your department.
    After shared the document, I have received a call from your escalation department and they given me 24hrs. time for the positive closure. But now 1 week passed but neither received any resolution nor refund.

    What the fuck your company are doing with customer??

    This is not acceptable from my side, that why now I am going to escalate all issue on social media, Facebook, twitter and consumer forum or share the screen shot of the complete conversation with you.

    Because I have complained to you many times. But not received any response from your end.

    Seriously very shameful.

    Thanks and Regards,
    Vivek bhardwaj
    Order ID: OD211709609364586000

    ReplyDelete
  8. Hello sir,
    I am really feeling disappointed and helpless,as no one in the Flipkart is helping me.
    I Am one of the winner of Flipkart Facebook contest Which was post on 15 February.
    I got the notification I order that Alcatel U5 HD mobile on12 March which I won at just ₹41/-
    But till today they have given me I have made so many calls ,mails everything,but everytime they says we will check.
    Please sir ,look up into this matter.
    As a winner it's my right to get that.I hope you will help me.
    Thanking you
    Harshprabha chopra


    Your order has been shipped.
    Delivery by Wednesday, Mar 21, 2018

    We are pleased to inform you that 1 item from your order OD211831000109248000 has been shipped!
    Track your shipment

    ReplyDelete

  9. I have Suit filed in Consumer Court
    Compliant No- 734289

    To
    The Customer Care
    Flip kart

    Dear sir

    With reference to the attached invoice 14-10-2017 I purchased a
    Micromax mobile Order ID OD110481934569585000
    phone online form your store for Rs. 4941/-
    Due to some fault in my mobile I went to the Service Center of Micromax
    for its repair but they refused to repair and said that the mobile you
    have received is not of Micromax company and is of some unknown Chines
    company. I am sending you the letter received from the Service Center in
    regards to the information that IMEI/Serial No- is not valid in Micromax
    Its mean that your company Flipkart has done a Fraud with me you are
    advised to refund the Entire money of Rs. 4941/-with immediate effect
    otherwise
    for which I will be compelled to proceed to the Consumer Court against
    this Fraud activity against your company


    I have mail any time form your customer care cs@flipkart.com but no response from your side

    I will expose you social Media , print Media for Fraud activity against your company

    Waiting for your immediate revert in this regard

    Regards
    Jagdish
    9899239251
    9990409251

    ReplyDelete

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